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FAQ

Can you tell me about eligibility for residential aged care at Ti Tree?

Prospective residents of Ti Tree must first be assessed by the Aged Care Assessment Service (ACAS). If the prospective resident is eligible for either high or low level residential aged care, the prospective resident or a member of their family is able to advance their enquiry or make contact with Ti Tree Lode to check if the services provided  suit their needs.

What does it cost to become a guest at Ti Tree?

All residents pay at the very minimum a daily care fee which is 85% of the single aged care pension at the time. 
Other fees and charges may apply and these depend upon the prospective resident's Centrelink Means Assessment.

Further information regarding fees and charges can be sought from the My Aged Care on 1800 200 422 or www.myagedcare.gov.au.

Can you tell me about funding of residential care?

  • The levels of funding of residential aged care facilities
    • Daily care fees, representing 85% of the single pension
    • Refundable Accommodation Deposit (RAD) and/or Daily Accommodation Payment (DAP) 
    • Refundable Accomodation Charge (RAC) and/or Daily Accommodation Charge (DAC)
    • Means tested fees legislated by Commonwealth Government.
    • Daily service fees
    • Government payments for clinical and other non-hotel care depending on the resident daily care plan (ACFI funding)
    • Day respite program - Hourly rate of $15 per hour to maximium of $90 per daily session. Funding is available from Alfred Health carers Services, Community Care packages. Speak to our coordinator to explore the individual funding options available.
  • Respite Care
    • Daily care fees, representing 85% of the single pension
    • Set Government funding depending on low level respite care or on high level respite care

Is there a waiting list at Ti Tree?

Ti Tree  enjoys a high occupancy level but this can change on a day to day basis. For this reason management maintains a waiting list which will help determine which prospective residents enter Ti Tree based primarily on needs and preparedness criteria.

Can you explain the role of the ACAT teams?

Yes. This is how the process works:

  • The Department of Health & Ageing appoint regional health care networks
  • MECAS is our ACAT team as part of Peninsula Health Care Network
  • Centrelink and funding
  • Assessment is voluntary

What is the in-home assessment process?

The steps in the process are:

  • Referral process
    • Doctor
    • Family member
    • Village Nurse
  • ACAT assessment officer visits resident at home to ascertain whether resident is capable of living independently
  • Report is prepared nominating either care required, low care respite, low care residential care, high care respite, high care residential care, in home low community care package (CCP), in home high care community care package (EACH CCP) or in home high care dementia care package (EACHD CCP) 

What facilities and services are offered by Ti Tree?

At Ti Tree we strive for our guests to maintain their independence at the highest level they are capable of.  Our philosophy of ladies and gentlemen caring for ladies and gentlemen carries through our 24 hour nursing care and the provision of the  level of assistance or supervision a resident may require at any time.  This may be a simple reassurance, basic assistance, a simple massage or expert clinical  care. 

Ti Tree provides our guests with recreational, social interests and leisure opportunities like no other aged care facility. Our guests may take advantage of the boutique café, the library, our movie theatre, the hair and beauty salon, spa and massage,  the physio room  or health centre .  Ti Tree also provides private dining, perfect for a family celebration or private party.  and a the Sports Bar for relaxing and making new friends.

Does Ti Tree provide tours?

To Tree encourages all potential residents and their families to come Ti Tree for a café latte or lunch in the café and inspect our Facility.  Just call the office on 1300 848 733 to arrange your visit.

How often do I have to contact Ti Tree regarding my application?

Once an application is made, Ti Tree will contact you and take the process forward from this point.  Prospective residents and their families are welcome to ask for an update on their application at any time.

What do I need to bring when I enter Ti Tree?

Very little, usually items to personalise a small room.

Are pets allowed?

No.

Are people reluctant to go into residential care?

People generally feel most comfortable in their own home.  The thought of entering an aged facility can be distressing.  A guest may take time to adjust to the new surroundings, but Ti Tree's caring staff, exceptional care, social activities and outstanding facilities make adjustment to the new home a rapid process.

How do I arrange an Aged Care Assessment?

Referrals for an aged care assessment can be made by anyone.  Aged Care Assessment Services (ACAS) Mornington Peninsula Shire Office is located in Mt Eliza.  For details go to http://www.health.vic.gov.au/agedcare/index.htm.

Or information about the ACAS closest to you is available from Commonwealth Carelink Centres on 1800 052 222. You may wish to see your own doctor first and they will also be able to put you in contact with your local ACAS.

How long does my ACAS assessment last?

Your assessment does not normally expire, unless the ACAS specifies a shorter time. If your care needs change significantly and the services you are receiving can no longer meet your needs, another assessment via ACAS may be requested.

What sorts of things does ACAS assess? What questions do they ask?

Someone from the ACAS team (eg a nurse or an occupational therapist) will talk to you about how well you are coping in your day-to-day life, things that are easy for you to do, and things that are not as easy as they used to be. For example, they will ask about how easy it is for you to have a shower, put on your shoes or to cook a meal. They will also ask about your health.